Terms & Conditions
Last updated: 30 November 2025
These Terms & Conditions (“Terms”) govern your access to and use of Run-It Intelligence, including our website, dashboard, analyses, and payment flows. By creating an account, uploading running data, or purchasing an analysis, you agree to these Terms. If you do not agree, do not use the service.
1. About Run-It Intelligence
Run-It Intelligence (“Run-It”, “we”, “us”) is operated by Brecht Colemont, established in Belgium. We provide a data-driven running shoe advisor that allows users to upload activity files, view biomechanical metrics, and receive personalized shoe recommendations and reports.
2. Eligibility & Accounts
- You must be at least 16 years old to use the service, and 18 years old to purchase paid content.
- You are responsible for maintaining the confidentiality of your account and any activity under it.
- Notify support@run-it.io immediately if you suspect unauthorized access.
3. Service Description
Our platform includes:
- A public website describing the service.
- A user dashboard for uploading running files, viewing analyses, saving shoe preferences, and downloading reports.
- Premium flows powered by Stripe for unlocking additional analyses or credits.
We may update features, algorithms, or pricing at any time. Material changes will be announced via the dashboard or email.
4. User Responsibilities
You agree to:
- Provide accurate information when requested.
- Only upload files you have the right to share and that are free from harmful content.
- Use the platform for lawful purposes and avoid disrupting our infrastructure or violating Supabase/Stripe acceptable-use policies.
5. Payments, Credits & Refunds
- Premium analyses are billed through Stripe. All prices are shown in EUR unless otherwise noted.
- Digital content is delivered immediately after purchase. By completing the payment, you expressly request immediate performance and acknowledge that you lose your 14-day EU withdrawal right once the analysis begins.
- If an analysis fails for technical reasons, we will rerun it at no cost or provide a refund/credit at our discretion. Contact billing@run-it.io within 14 days.
6. Data & Privacy
Our Privacy Policy explains how we collect, use, and store your data, and how you may exercise your GDPR rights. These Terms incorporate the Privacy Policy by reference.
7. Intellectual Property
- All dashboards, algorithms, content, and brand assets are owned by Run-It or its licensors.
- You receive a limited, non-transferable license to use the service for personal running insights.
- You retain ownership of the activity files you upload.
- You grant Run-It a worldwide, royalty-free license to process your data for providing the service and to use anonymized, irreversible data for analytics and algorithm improvement. Upon account deletion, identifiable data is removed; anonymized data may be retained.
Anonymization is irreversible and the data cannot be linked back to you after deletion.
8. No Medical or Performance Advice
Run-It provides informational insights and shoe suggestions only. We do not:
- diagnose injuries
- provide medical treatment
- prescribe rehabilitation
- guarantee performance improvement
Always consult a qualified professional regarding health concerns or changes to training.
All information is provided for general informational purposes only and may not reflect your personal health needs.
9. Third-Party Services
We rely on Supabase (database/authentication), Stripe (payments), and hosting/CDN providers. Your use of these services is subject to their terms. We are not liable for downtime caused by third parties but will coordinate resolutions when possible.
10. Suspension & Termination
- You may delete your account at any time.
- We may suspend or terminate access if you violate these Terms or misuse the service.
- Provisions relating to payments, intellectual property, disclaimers, and liability survive termination.
If we suspend or terminate your access, we will notify you unless legal or security reasons prevent us.
11. Limitation of Liability
The service is provided “as-is” and “as-available.” To the maximum extent allowed by law:
- We are not liable for indirect, incidental, or consequential damages.
- Our total liability is limited to the amount you paid us in the 12 months prior to the claim.
12. Indemnity
You agree to indemnify and hold harmless Run-It and its owner from claims arising from:
- your misuse of the service
- your violation of these Terms
- your upload of content that infringes third-party rights
13. Governing Law & Jurisdiction
These Terms are governed by Belgian law. Disputes will be resolved by the competent courts of Leuven, Belgium, without prejudice to mandatory consumer rights under EU law.
14. Changes to the Terms
We may update these Terms from time to time. Material changes will be announced on the site or via email. Continued use of the service constitutes acceptance of the updated Terms.
15. Contact
Run-It Intelligence
Email: legal@run-it.io
Support: support@run-it.io