Terms & Conditions

1. About Run-It

Run-It (“Run-It”, “we”, “us”) is operated by Brecht Colemont, established in Belgium. We provide a data-driven running shoe advisor that allows users to upload activity files, view biomechanical metrics, and receive personalized shoe recommendations and reports.

1.1 Legal identification

Trader / Service provider: Run-It
Address: Kleine Negenbundersstraat 44, 3511 Kuringen, Belgium
Email: brechtc@run-it.be
Phone: +32 497 74 43 21
Enterprise number (KBO): 1019077050
VAT (BTW): BE1019077050

2. Eligibility & Accounts

• You must be at least 16 years old to use the service, and 18 years old to purchase paid content.
• You are responsible for maintaining the confidentiality of your account and any activity under it.
• If you are under 18, a parent or legal guardian must make purchases on your behalf.
• Notify brechtc@run-it.be immediately if you suspect unauthorized access.

3. Service Description

Our platform includes:

• A public website describing the service.
• A user dashboard for uploading or syncing running files, viewing analyses, saving shoe preferences, and downloading reports. Where available in your activity data, analyses may include heart-rate (HR) and physiological performance data as running performance signals.
• Run-It Pro subscription flows powered by Stripe for web checkout and by Apple App Store for iOS in-app subscriptions.
• An optional Contributor Program that may grant one year of Run-It Pro access at no monetary charge when you complete the required profile and shoe-feedback steps, keep the current optional Recommendation & Product Improvement consent active, and accept the separate Contributor reward terms. That one consent covers the versioned profile, structured shoe, size and fit, and selected running-mechanics data used for recommendation-model improvement. Heart-rate data and derived heart-rate signals are excluded.

We may update features, algorithms, or pricing at any time. Material changes will be announced via the dashboard or email.

3.1 Availability, Errors & Inaccuracies

We continuously update the content and offerings on the Service, but information may be incomplete, outdated, or incorrect. Prices, product images, specifications, availability, and listed services may contain errors or omissions. We reserve the right to correct any errors and update information at any time without prior notice.

4. User Responsibilities

You agree to:

• Provide accurate information when requested.
• Only upload files you have the right to share and that are free from harmful content.
• Use the platform for lawful purposes and avoid disrupting our infrastructure or violating Supabase/Stripe acceptable-use policies.

5. Subscriptions, Payments, Withdrawal, Refunds

• Run-It Pro subscription: Run-It Pro unlocks extra mechanics metrics, including Duty Factor, Vertical Ratio, and GCT, custom database shoe checks, shoe efficiency comparisons, and race-distance filters for saved-shoe efficiency results and shoe recommendations.
• Contributor Program reward: The Contributor Program is available only to users aged 18 or older. Its reward is 365 days of Run-It Pro access with no monetary payment required, offered as a thank-you for joining. The required non-monetary contribution is stated before you join: complete the profile and at least three detailed shoe opinions with sizing, fit, and extended shoe scores, keep a current optional Recommendation & Product Improvement consent, and accept the separate Contributor Program reward terms. That single optional consent covers the listed profile, structured shoe, size and fit, and running-mechanics data used to build, test, evaluate, and improve Run-It statistical, machine-learning, and AI recommendation models and related recommendation features that predict shoe suitability, fit, and size.
  • Data not used: Heart-rate data and derived heart-rate signals, free-text shoe feedback, GPS routes or location traces, medical or injury information, raw activity files including uploaded .FIT files, and VO2 max.
  • Purposes not allowed: Advertising, resale or licensing, insurance, employment, credit decisions, medical or injury prediction, general-purpose AI training, or training an external provider’s own models.
  The reward requires no card, has no cash value, is not transferable, does not automatically renew, never converts to a paid plan, and creates no recurring charge. We may refuse or delay participation for objective fraud, abuse, duplicate-account, or deliberately false-data reasons, with support review available. Exercising a privacy or consumer right is never treated as misuse. Mandatory consumer rights remain unaffected.
• Paid alternative: The Contributor Program is optional. You can keep using the Run-It Basic plan without joining, or pay for Run-It Pro instead. Refusing or withdrawing Recommendation & Product Improvement consent does not block Basic access and does not prevent you from buying Pro.
• Active paid Pro: If you have active paid Run-It Pro when you earn the Contributor Program reward, your paid plan is not replaced or changed. The earned one-year Run-It Pro reward starts after the paid period ends.
• Contributor start, end, and durable confirmation: If you do not have active paid Pro, the 365-day reward starts when Run-It records acceptance and grants access. If paid Pro is active, it starts immediately after the current paid period. The exact acceptance, reward-start, reward-end, consent, policy-version, and trader details are sent by email where available and are provided as a downloadable confirmation in the success popup.
• Contributor contractual withdrawal and conformity: EU consumers may withdraw from the Contributor Program contract within 14 days after acceptance by emailing us. The join flow separately records your request for immediate Pro access during that period. Contract withdrawal stops Program participation and Contributor model use but, as a more favorable Run-It policy, does not remove the Pro reward already granted. This contractual right is separate from your right to withdraw Recommendation & Product Improvement consent at any time. Mandatory legal guarantees and remedies for non-conforming digital services remain unaffected.
• Recommendation & Product Improvement withdrawal: You can withdraw this single optional consent in Settings or by emailing us. Withdrawal immediately blocks new Contributor exports, training, validation, evaluation, and manual review and starts the deletion or anonymization process described in the Privacy Policy. It does not affect the lawfulness of processing already carried out before withdrawal. Your earned one-year Run-It Pro access remains available until its scheduled end. Withdrawal itself is never treated as misuse and does not create a charge or downgrade.
• Web billing: Web subscriptions are billed through Stripe Checkout. The available plans are €8.99 per month or €79.99 per year unless a different price is shown directly before checkout.
• App Store billing: iOS subscriptions are billed and managed through Apple App Store. Apple is the merchant of record for App Store subscriptions, and cancellation, renewal, refund, and payment-method management happen in your Apple account settings.
• Automatic renewal: Subscriptions renew automatically at the selected monthly or annual interval until cancelled. You can cancel a web subscription through the Stripe billing portal or by contacting us; cancellation stops future renewals but does not remove Pro access already paid for.
• Access after cancellation: If you cancel, Run-It Pro remains available until the end of the paid subscription period. After that period, your account returns to the Run-It Basic plan unless you resubscribe.
• VAT and taxes: Prices are shown in EUR. Stripe Tax calculates and collects VAT or other applicable transaction taxes where required. The final tax treatment is shown in checkout and invoices.
• Immediate access and withdrawal right: During checkout we ask EU consumers to expressly request immediate access to Run-It Pro before the 14-day withdrawal period ends. If you withdraw after access starts, you may owe a proportionate amount for the service already provided, and you lose the withdrawal right once the service has been fully performed. For subscriptions, the proportionate amount is normally calculated pro rata from the start of access until the moment we receive your withdrawal notice, compared with the paid billing period, capped at the amount you paid for that period. If mandatory law requires a lower amount or no charge, we apply that rule. To exercise withdrawal or ask a refund question, contact brechtc@run-it.be within 14 days of purchase. Mandatory consumer rights remain unaffected.
• How to withdraw: To exercise your withdrawal right, send us a clear statement by email before the 14-day period expires. You may use this model wording: "I hereby withdraw from my Run-It Pro subscription purchased on [date]. Name: [your name]. Account email: [your email]. Date: [today's date]." You may also use the Run-It model withdrawal form: download the PDF or open the printable web form. Send withdrawal notices to brechtc@run-it.be. We will confirm receipt and handle any legally required refund to the original payment method within the required legal period.
• Checkout evidence: For web subscriptions, Stripe Checkout asks you to accept the Terms and acknowledge immediate access and withdrawal consequences. We record the Terms version, Privacy version, checkout summary version, selected billing interval, and acknowledgement flags with the Stripe Checkout Session and subscription metadata so we can prove the contract terms and handle consumer-rights requests.
• Refunds and conformity: Mandatory Belgian and EU consumer rights remain unaffected, including rights for non-conforming digital services. If Run-It Pro cannot be provided because of a technical fault, contact brechtc@run-it.be so we can restore access, correct the issue, rerun affected functionality, or provide an appropriate refund or credit where required.
• Payment confirmation: We provide confirmation of the subscription and the main contract terms in a durable format by email, Stripe receipt, App Store receipt, dashboard notice, or another suitable electronic method.

For consumer purchases made in the EU, mandatory consumer rights apply and nothing in these Terms limits such rights.

6. Data & Privacy

Our Privacy Policy explains how we collect, use, and store your data, and how you may exercise your GDPR rights. These Terms incorporate the Privacy Policy by reference.

We process heart-rate and physiological performance data only where it is included in activity data you upload or sync, and only to provide running performance analytics, effort/fatigue context, and shoe recommendations. This processing is part of the service and requires your explicit consent where special-category data rules apply. We do not use this data to diagnose, monitor, or assess medical or health conditions.

With your optional Recommendation & Product Improvement consent, we may use pseudonymized completed profile fields, structured shoe ratings, size and fit feedback, and selected running mechanics to train, validate, evaluate, and improve Run-It recommendation models, including machine-learning or AI models, and related recommendation features. These models help predict which shoes are likely to suit a runner and which fit or size is likely to work best. Heart-rate data and derived heart-rate signals, free-text shoe feedback, VO2 max, GPS/routes/location traces, injury or medical notes, raw FIT files, advertising targeting, resale/licensing, insurance, employment, credit, and medical or injury prediction use are excluded. You can give or withdraw this consent in Settings or by emailing us.

The Contributor Program reward reuses that same current Recommendation & Product Improvement consent; it does not create a second data-use consent. The Contributor agreement remains separate from paid Pro checkout and service-delivery heart-rate consent because it grants the 365-day reward and records the request for immediate access. Data is used only for Run-It-controlled recommendation models and related recommendation features and is not provided to an external model provider to train its own general-purpose model.

7. Intellectual Property

• All dashboards, algorithms, content, and brand assets are owned by Run-It or its licensors.
• You receive a limited, non-transferable license to use the service for personal running insights.
• You retain ownership of the activity files you upload.

8. No Medical Advice; Performance Insights Are Informational

Run-It provides informational running performance insights and shoe suggestions only. Heart-rate, physiological performance data, and derived performance metrics are used as training-performance signals, not as medical or health assessments. We do not:

• diagnose injuries
• provide medical treatment
• prescribe rehabilitation
• guarantee performance improvement
• guarantee that any recommendation will be suitable, comfortable, or preferred by every individual

All information is provided for general informational purposes only and may not reflect your personal medical needs, training context, or product preferences.

Risk of injury: Running and training carry inherent risks. You remain solely responsible for the way you train, the footwear you choose, and the decisions you make based on the information provided by Run-It.

9. Third-Party Services

We rely on Supabase (database/authentication), Stripe (web payments, subscription billing, tax calculation, invoices, and billing portal), Apple App Store (iOS subscription billing), Azure and Vercel (hosting), Azure Application Insights if enabled for infrastructure diagnostics, Cookiebot (cookie consent), PostHog (consent-gated product and website analytics, including masked website and dashboard session recording only after statistics consent, with broad autocapture disabled), Sentry (error monitoring and consent-gated browser replay/tracing where configured), Garmin/Strava/Stryd integrations where you connect them, and Resend or another email provider for service and newsletter messages. Your use of connected third-party services may also be subject to their terms. We are not liable for downtime caused by third parties but will coordinate resolutions when possible.

10. Suspension & Termination

• You may delete your account at any time.
• We may suspend or terminate access if you violate these Terms or misuse the service.
• Provisions relating to payments, intellectual property, disclaimers, and liability survive termination.

If we suspend or terminate your access, we will notify you unless legal or security reasons prevent us.

11. Limitation of Liability

The service is provided “as-is” and “as-available.” To the maximum extent allowed by law:

• We are not liable for indirect, incidental, or consequential damages.
• We do not accept liability for any injury, health issue, physical harm, or training-related incident that may arise in connection with your use of the service or reliance on recommendations, except where such liability cannot be excluded or limited under applicable mandatory law.
• Our total liability is limited to the amount you paid us in the 12 months prior to the claim, except in case of fraud, gross negligence, or where mandatory consumer law requires otherwise.

12. Indemnity

You agree to indemnify and hold harmless Run-It and its owner from claims arising from:

• your misuse of the service
• your violation of these Terms
• your upload of content that infringes third-party rights

13. Governing Law & Jurisdiction

These Terms are governed by Belgian law. Disputes will be submitted to the competent courts of Belgium, without prejudice to mandatory consumer rights under EU law (including the right of consumers to bring proceedings in their country of residence).

14. Complaints & Dispute Resolution

If you have a complaint, please contact us first at brechtc@run-it.be and we will try to resolve it quickly.

15. Changes to the Terms

We may update these Terms from time to time. Material changes will be announced via email and/or dashboard notice. Continued use of the service constitutes acceptance of the updated Terms.

16. Contact

Run-It
Email: brechtc@run-it.be
Phone: +32 497 74 43 21
Address: Kleine Negenbundersstraat 44, 3511 Kuringen, Belgium
KBO: 1019077050
BTW: BE1019077050